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Resource limits

Check your subscription's usage against its limits.

👤 Roles — Can access: Admin · Can edit settings: Admin

Overview

The Resource limits page shows your subscription's usage against limits — storage, locations, users per role, and processing tokens.

ℹ️ Who can view: All users can view Resource limits. Only Administrators can request changes.

Opening Resource Limits

  1. Click the account icon (top-right).
  2. Select Resource limits.

What Each Metric Means

Metric
Description
Subscription End Date
When your subscription expires, with a "days remaining" counter.
Storage
Disk space used across all projects and locations versus your quota.
Locations
Locations across all projects versus the cap.
Administrators
Administrator seats used versus the cap.
Project Managers
Project Manager seats used versus available.
Editors
Editor seats used versus available.
Viewers
Viewer seats used versus available (typically unlimited).
Mobile users
Combined Mobile-User + Mobile-Only seats used versus available.
Tokens
Processing tokens used versus available. Consumed by raw drone imagery processing.

ℹ️ About role quotas: Covers Administrators, Project Managers, Editors, Viewers, and Mobile users. Project Supervisor and mobile-only roles have no separate quota meters — contact your account manager for their limits.

Reading the Progress Bars

Each metric shows a progress bar with a percentage:

  • 0–80% — healthy headroom
  • 80–99% — approaching the limit; plan ahead
  • 100% — limit reached; new operations of that type are blocked until usage drops or the limit is increased
💡 Tip: If you hit a Storage limit, free space by deleting unused locations or compressing duplicate datasets before uploading more.

What Happens When You Hit a Limit

Limit reached
What gets blocked
Storage
New uploads fail until space is freed
Locations
Creating new locations is blocked
A specific role (e.g. Editors)
No new invites in that role until an existing user is removed or downgraded
Tokens
Raw drone processing is queued or rejected until tokens are topped up

Increasing Your Limits

Contact Soarvo via soarvo.com/contact to request more storage, seats, or processing tokens. Changes typically take effect within one business day.


What's Next?

www.soarvo.com