Managing & removing users
View, edit, deactivate, and delete user accounts.
Overview
Administrators, Project Managers, and Project Supervisors can view, edit, and delete users. Only Administrators can promote users to Administrator.
Accessing the User List
- Log in as an Administrator.
- Click the account icon (top-right) and select User Management.
The table lists every user with these columns:
- First Name and Last Name
- Email address
- Role
- Account status (UNCONFIRMED / CONFIRMED)
- Last login (UTC)
💡 Tip: Use Search or the Filters panel to filter by role or MFA status. Click any column header to sort.
Changing a User's Role
- Find the user and click their name or the edit option.
- Change the Role field and save.
⚠️ Note: Role changes take effect immediately. Downgrading removes higher-level feature access at once.
Removing a User
- Find the user in User Management.
- Highlight them, click the red delete button, and confirm.
⚠️ Note: Removing a user removes them from your organisation but does not delete their Soarvo account. Their features and data remain in the projects.
What's Next?