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Inviting users to Soarvo

Add team members and choose what they can access.

Overview

Team members need an invitation from an Administrator, Project Manager, or Project Supervisor to log in. Only Administrators can invite other Administrators.

Common Scenarios

How do I invite a new Administrator?

Only existing Administrators can do this. Go to User Management, click + New user, fill in their details, pick administrator, and confirm.

How do I invite a Project Manager or Project Supervisor?

All three roles can invite users in lower roles. Follow the steps below and pick project-manager or project-supervisor from the Role dropdown.

How do I invite a field surveyor for mobile-only access?

Assign the Mobile-Only role — app access, no web portal. After they confirm, share specific projects or locations with them. Mobile-Only users don't see all projects automatically.

How do I bulk-invite a team?

Soarvo doesn't support bulk CSV import. For teams of 5+, click + New user for each person — each invite triggers an immediate email. Have the team confirm accounts in parallel.

How do I invite a contractor temporarily?

Invite as Editor or Viewer, share only the relevant projects, and remove them via Managing and Removing Users when done.


How to Invite a User
  1. Click the avatar (top-right) and select User Management.
  2. Click + New user. A new row appears at the top of the user table.
  3. Fill in First Name, Last Name, Email address.
  4. Select a role from the dropdown (defaults to viewer). See User Roles & Permissions if unsure.
  5. Click the ✓ checkmark to confirm, or the to cancel.
What happens next: The user receives an invitation email with a link to set their password. Status shows UNCONFIRMED until they complete this; it updates to CONFIRMED once they log in.
💡 Tip: Ask new users to check their junk folder if the invitation email doesn't arrive.

User Status
Status
Meaning
UNCONFIRMED
Invitation sent — user has not yet activated their account
CONFIRMED
User has activated their account and can log in
⚠️ Note: You cannot share with an UNCONFIRMED user. Wait until they confirm before sharing.

Changing a User's Role

Administrators can update roles at any time from User Management. Changes take effect immediately.


What's Next?
www.soarvo.com