Installing Soarvo Mobile & First Sign-In

Overview

This article walks you through installing the Soarvo Mobile app on your phone or tablet and signing in for the first time. Essential for new Mobile-User and Mobile-Only team members starting field-capture work.

ℹ️ Before you start: An Administrator, Project Manager, or Project Supervisor must have invited you to Soarvo. You'll have received an activation email — set your password via that email before continuing. If you haven't, see Logging In for the First Time.

Step 1 — Install the App

Search for Soarvo in your device's app store and install it:

Android — open Google Play Store, search "Soarvo", tap Install.
iOS / iPad — open App Store, search "Soarvo", tap Get.

⚠️ Device requirements: Soarvo Mobile runs on recent versions of Android and iOS. For RTK rover integrations like nordalp X6 PRO and RD8000+ cable locators, an Android device is required (iOS not supported for those integrations).

Step 2 — Allow Permissions

On first launch, Soarvo will request several permissions. Grant them all — field data capture won't work without them:

Location — to record GPS positions for features
Camera — to take photos attached to features
Storage / Photos — to save and upload captured photos
Bluetooth (Android only) — required for external device integrations (RTK rovers, RD8K locators)

Step 3 — Sign In

Open Soarvo Mobile.
Enter the email address your Administrator used to invite you.
Enter the password you set when activating your account.
Tap Log in.

📸 Screenshot: mobile-install-01-login.png
Shows: Soarvo Mobile login screen with email and password fields

💡 Tip: Forgot your password? Tap Forgot password on the login screen, enter your email, and follow the link in the reset email. See Resetting Your Password.

Step 4 — First Sync

After signing in, Soarvo downloads the projects and locations shared with you, plus the feature types configured for each. The first sync may take 30 seconds to a few minutes depending on how much data is shared.

When sync completes, your Location list appears. Tap any location to open it on the map and start capturing.

📸 Screenshot: mobile-install-02-location-list.png
Shows: Location list after first sign-in

What if My Locations Don't Appear?

If the location list is empty after first sync, one of the following is likely:

No projects shared with you yet. Ask your Administrator or Project Manager to share the relevant projects or locations. See Sharing Projects & Locations.
Your role doesn't include mobile access. Confirm with your Administrator that your role is Mobile-User, Mobile-Only, or one of the other roles that supports mobile (Administrator, Project Manager, Project Supervisor, Editor).
Pull-to-refresh. On the location list, pull down from the top to force a re-sync — sometimes the first sync needs a manual nudge.

Day-to-Day Sign-In

After your first sign-in, Soarvo Mobile stays signed in across app restarts. You only need to sign in again if you sign out manually or if your session expires for security reasons.