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Installing & first sign-in

Install Soarvo Mobile and sign in for the first time.

Overview

How to install Soarvo Mobile and sign in for the first time — for new Mobile-User and Mobile-Only team members.

ℹ️ Before you start: An Administrator, Project Manager, or Project Supervisor must have invited you. Set your password via the activation email before continuing. If you haven't, see Logging In for the First Time.

Step 1 — Install the App

Search for Soarvo in your device's app store:

  • Android — Google Play Store → search "Soarvo" → tap Install.
  • iOS  — App Store → search "Soarvo" → tap Get.
⚠️ Device requirements: Soarvo Mobile runs on recent Android and iOS operating systems. 

Step 2 — Allow Permissions

Grant all permissions on first launch — field capture won't work without them:

  • Location — to record GPS positions
  • Camera — to take photos attached to features
  • Storage / Photos — to save and upload captured photos
  • Bluetooth - for connections to external devices

Step 3 — Sign In
  1. Open Soarvo Mobile.
  2. Enter the email address your Administrator used to invite you.
  3. Enter your password.
  4. Tap Log in.
💡 Tip: Tap Forgot password on the login screen to reset. See Resetting Your Password.

Step 4 — First Sync

Soarvo downloads your shared projects, locations, and feature types. The first sync may take 30 seconds to a few minutes. When complete, your Location list appears — tap any location to open it and start capturing.


What if My Locations Don't Appear?

If the location list is empty after sync:

  • No projects shared with you yet. Ask your Administrator or Project Manager to share them. See Sharing Projects & Locations.
  • Wrong role. Confirm your role is Mobile-User, Mobile-Only, or another role with mobile access (Administrator, Project Manager, Project Supervisor, Editor).
  • Pull-to-refresh. Pull down from the top of the location list to force a re-sync.

Day-to-Day Sign-In

Soarvo Mobile stays signed in across app restarts. You only need to sign in again if you sign out manually or your session expires.


What's Next?
www.soarvo.com