Managing and Removing Users
Overview
Administrators, Project Managers, and Project Supervisors can view, edit, and delete users. Only Administrators can promote other users to Administrator. This includes updating roles, deactivating accounts, and permanently removing users.
Accessing the User List
- Log in as an Administrator.
- Click the account icon in the top-right corner.
- Select User Management. The Users page opens.
The user table lists every user in your organisation with these columns:
- First Name and Last Name
- Email address
- Role
- Account status (UNCONFIRMED / CONFIRMED)
- Last login (UTC)
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Tip: Use the
Search field above the table or open the
Filters panel on the left to filter by role or by MFA login status. Click any column header to sort.
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Screenshot:
Shows: User Management — Users table
The Users table lists every user with their role, status, and last login.
managing-users-01-users-table.png
Shows: User Management — Users table
The Users table lists every user with their role, status, and last login.
Changing a User's Role
- Find the user in the list and click their name or the edit option.
- Change the role in the Role field.
- Save the change.
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Note: Role changes take effect immediately. Downgrading a user removes their access to higher-level features straight away.
Removing a User
- Find the user in the User Management panel.
- Highlight the user and click the red delete button.
- Confirm the deletion.
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Note: Removing a user does not delete their Soarvo account entirely — it removes them from your organisation. Any features or data they created remain in the projects and locations.